Shipping Policy

Shipping & Delivery

We ship within the European Union.

  • Orders are dispatched within 1-2 business days, unless explicitly stated otherwise
  • Shipping cost is 4,95 EUR within Netherlands, and 12,95 EUR within EU countries.
  • Delivery times are estimates.
  • Shipping costs are displayed at checkout.
  • Customers outside the EU are responsible for customs duties.

High-value shipments may require a signature upon delivery.

 

Insurance & Risk During Shipping

  • High-value items are shipped via insured delivery services.
  • Insurance applies until confirmed delivery.
  • Risk transfers to the customer upon delivery.

If a shipment is lost or damaged:

  • Customers must notify us within 48 hours.
  • Claims may require documentation and cooperation with the carrier.

We are not responsible for incorrect shipping information provided by the customer.